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Speed – AI PCO Car Hire Agent

Speed – AI PCO Car Hire Agent

The Speed AI PCO Car Hire Agent is a chatbot-driven system that automates the full booking workflow for PCO car hire.
It replaces manual data collection, compliance checks, and payment steps with an automated process that runs consistently, 24/7.

For car hire businesses, this means less time spent on repetitive enquiries, fewer errors in eligibility checks, and faster bookings for drivers.

Features

  • Automated driver interaction via chatbot.
  • Complete licence and DVLA verification built-in.
  • Black points tolerance with escalation rules.
  • Integrated insurance workflow (standard and high-risk).
  • Instant quotes combining rental and insurance.
  • Secure payment collection through Worldpay.
  • Receipt and booking reference sharing.
  • Scalable can handle unlimited simultaneous bookings.
  • Always available operates 24/7 without staff involvement.

Benefits for PCO Car Hire Businesses

  • Consistency

    Every driver goes through the same steps.

  • Compliance

    DVLA checks and insurance validations are automated.

  • Efficiency

    Reduces staff workload and response times.

  • Scalability

    Handles multiple bookings at once without delay.

  • Transparency

    Drivers receive clear pricing and booking details upfront.

Process Flow

The AI Agent follows a structured booking process from start to finish. Each step is handled automatically, while keeping the driver informed.

Initial Enquiry

Collects driver details, hire preferences, and provides an indicative price.

Licence Collection and Validation

Captures licence information, verifies with DVLA, and checks black points against business rules.

Insurance Handling

Manages insurance quotes by starting with regular providers and switching to high-risk if required.

Quote Presentation

Combines rental and insurance costs into a single package and shares with the driver.

Payment and Confirmation

Processes secure deposit via Worldpay, issues receipt, and provides booking reference.

Designed for PCO Car Hire Companies

This system is built for UK PCO car hire businesses that want to simplify and standardise bookings.
It removes the need for staff to manually verify documents, chase insurers, or send payment links.
By automating the entire workflow, it ensures that every booking is processed accurately and without delay.

The Speed AI PCO Car Hire Agent provides a structured, automated approach to car hire bookings. It manages all steps — from driver enquiry, licence verification, and insurance quotes to payment and final confirmation.

For PCO car hire businesses, it delivers a reliable, scalable, and compliance-ready solution that runs without interruption.

Frequently Asked Questions

It reduces the need for staff to handle routine enquiries and checks. Staff can still oversee exceptions and escalations.

The agent automatically escalates the case for manual review.

All transactions are handled via Worldpay, ensuring industry-standard payment security.

Yes. The system is API-ready and can connect with ERP or rental management platforms.

The agent is built for UK PCO standards but can be adapted for other locations if needed.