Automated driver interaction via chatbot.
Speed – AI PCO Car Hire Agent
The Speed AI PCO Car Hire Agent is a chatbot-driven system that automates the full booking workflow for PCO car hire.
It replaces manual data collection, compliance checks, and payment steps with an automated process that runs consistently, 24/7.
For car hire businesses, this means less time spent on repetitive enquiries, fewer errors in eligibility checks, and faster bookings for drivers.
Features
Benefits for PCO Car Hire Businesses
Process Flow
The AI Agent follows a structured booking process from start to finish. Each step is handled automatically, while keeping the driver informed.
Initial Enquiry
Collects driver details, hire preferences, and provides an indicative price.
Licence Collection and Validation
Captures licence information, verifies with DVLA, and checks black points against business rules.
Insurance Handling
Manages insurance quotes by starting with regular providers and switching to high-risk if required.
Quote Presentation
Combines rental and insurance costs into a single package and shares with the driver.
Payment and Confirmation
Processes secure deposit via Worldpay, issues receipt, and provides booking reference.
Designed for PCO Car Hire Companies
This system is built for UK PCO car hire businesses that want to simplify and standardise bookings.
It removes the need for staff to manually verify documents, chase insurers, or send payment links.
By automating the entire workflow, it ensures that every booking is processed accurately and without delay.
The Speed AI PCO Car Hire Agent provides a structured, automated approach to car hire bookings. It manages all steps — from driver enquiry, licence verification, and insurance quotes to payment and final confirmation.
For PCO car hire businesses, it delivers a reliable, scalable, and compliance-ready solution that runs without interruption.
Frequently Asked Questions
Can the AI Agent replace my existing staff?
It reduces the need for staff to handle routine enquiries and checks. Staff can still oversee exceptions and escalations.
What happens if a driver has too many black points?
The agent automatically escalates the case for manual review.
How secure are payments?
All transactions are handled via Worldpay, ensuring industry-standard payment security.
Can it integrate with my current systems?
Yes. The system is API-ready and can connect with ERP or rental management platforms.
Does it only work in London?
The agent is built for UK PCO standards but can be adapted for other locations if needed.